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Privacy Policy Statement

Statement of Policy

The Government of the Hong Kong Special Administrative Region ("the Government"), including agents/contractors appointed by the Government under the Cash Payout Scheme (“the Scheme”), are committed to ensuring that all personal data collected under the Scheme are handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance (“the Ordinance”).

When we collect personal data from individuals, we will provide them with a Personal Information Collection Statement (“PICS”) on or before the collection in the same paper/electronic form or web page that collects the personal data.

Statement of Practices

Types of Personal Data Collected and Purposes of Collecting Personal Data

  • Personal data collected under the Scheme may include name, Hong Kong Permanent Identity Card number, Certification of Exemption number, bank account number, contact information, and other information that may be provided in relation to the Scheme (collectively referred to as “the Data”); and

  • The Data will be used for the purpose of (i) effecting cash handouts under the Scheme; and (ii) effecting cash/non-cash handouts/refunds (if any) under schemes administered by the Government in future that are aimed at, amongst other things, encouraging local consumption, relieving people’s financial burden, and/or returning wealth to the people ("Other Schemes"). The purposes mentioned above are collectively referred to as "Purposes", and the Scheme and Other Schemes are collectively referred to as "Such Schemes".

Disclosure of Personal Data

  • The Data will be transferred to and used by relevant bureaux and departments of the Government including but not limited to the Treasury, Office of the Government Chief Information Officer, Immigration Department, Social Welfare Department, Department of Health, Hongkong Post and Financial Services and the Treasury Bureau, the participating banks, as well as their agents/contractors operating in or outside Hong Kong, for the Purposes; and

  • The Data will be disclosed to agencies which are authorised to receive information relating to law enforcement, prosecution or review of the decisions under Such Schemes.

Protection Measures and Retention of Personal Data

  • The Government will take appropriate steps to protect the personal data we hold against loss, unauthorised access, use, modification or disclosure; and

  • Personal data collected under the Scheme will be kept for seven years, after which a review will be conducted.

Data Access and Correction Requests

  • Request for access to and correction of the personal data provided under the Scheme or enquiries should be made by any one of the following means: (a) by email to; (b) by fax to 3106 0701; or (c) by post to GPO Box 180000, Hong Kong; and

  • A data access request shall or may be refused in the circumstances specified in section 20 of the Ordinance.

This Website

  • The Government will record visits to this website without collecting any identifiable personal information of users. Such general statistics are collected for the compilation of statistical reports and the diagnosis of problems with or concerning computer systems to help the Government improve this website.

January 2021